PRIVACY POLICY

Last Updated: Oct. 11, 2026

Effective Date: Oct. 11, 2026

This Privacy Policy explains how LogicWise, doing business as LogicWise Marketplace (“Marketplace,” “Company,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you use our website, mobile applications, marketplace, products, and services (collectively, the “Platform”).

This Privacy Policy applies to:

Customers and buyers;
Vendors and sellers;
Marketplace account holders;
Visitors to our website;
Individuals who communicate with us;
Individuals whose information is provided to us in connection with a transaction.

By using the Platform, you acknowledge that you have reviewed this Privacy Policy.

1. WHO WE ARE

LogicWise

Doing Business As: LogicWise Marketplace

Address:
San Diego, CA USA

Email: Support@logicwise.com

Customer Support:support@logicwise.com

Website: LogicWise.com

LogicWise Marketplace operates a multi-vendor marketplace that allows independent Vendors to offer electronics and related products to customers.

2. INFORMATION WE COLLECT

We collect information necessary to operate the Marketplace, process transactions, provide customer service, prevent fraud, and improve our services.

The information we collect depends on how you use the Platform.

3. INFORMATION YOU PROVIDE DIRECTLY

3.1 Account Information

When you create an account, we may collect:

Full name;
Username;
Email address;
Phone number;
Password or authentication information;
Billing information;
Shipping addresses;
Account preferences;
Communication preferences.

4. CUSTOMER INFORMATION

When you purchase products, we may collect:

Name;
Shipping address;
Billing address;
Email address;
Telephone number;
Order information;
Products purchased;
Product price;
Shipping information;
Delivery information;
Return and refund information;
Customer-service communications;
Transaction history.

5. VENDOR INFORMATION

If you register as a Vendor, we may collect additional information such as:

Legal business name;
Business address;
Business email;
Business telephone number;
Owner or authorized representative name;
Tax information;
Payment and payout information;
Bank account information where necessary to process payouts;
Business licenses;
Seller verification information;
Product sourcing information;
Insurance information where required;
Vendor performance information;
Marketplace account activity.

We may require additional information to verify Vendor identity, comply with legal requirements, prevent fraud, or facilitate payments.

6. IDENTITY VERIFICATION

Depending on your account type and applicable law, we may collect information used to verify identity, including:

Government-issued identification;
Business registration information;
Tax identification information;
Proof of address;
Business documentation;
Other verification information.

Identity verification may be performed directly by us or through third-party service providers.

7. PAYMENT INFORMATION

Payments may be processed through third-party payment processors.

Depending on the payment method, we or our payment providers may process:

Payment-card information;
Billing address;
Payment token;
Transaction identifier;
Payment status;
Refund information;
Chargeback information;
Fraud-screening information.

We generally do not need to store complete payment-card numbers when a third-party payment processor handles payment processing.

Payment providers may process information under their own privacy policies.

8. SHIPPING INFORMATION

To fulfill orders, we may collect and share information such as:

Recipient name;
Shipping address;
Telephone number;
Email address;
Order number;
Tracking information;
Delivery status.

Shipping information may be shared with the Vendor, shipping carrier, fulfillment provider, and other service providers as necessary to complete the transaction.

9. INFORMATION ABOUT PRODUCTS AND TRANSACTIONS

We may collect information about:

Products viewed;
Products purchased;
Products listed;
Orders;
Returns;
Refunds;
Exchanges;
Warranty claims;
Customer disputes;
Vendor disputes;
Product reviews;
Product questions;
Marketplace communications.

This information helps us operate the Marketplace and provide customer support.

10. SERIAL NUMBERS AND IMEI INFORMATION

Because the Marketplace specializes in electronics, certain transactions may involve unique product identifiers such as:

Serial numbers;
IMEI numbers;
MAC addresses where appropriate;
Model numbers;
Product identification numbers;
SKU numbers.

We may collect and process these identifiers to:

Verify products;
Prevent fraud;
Prevent product substitution;
Process returns;
Investigate counterfeit products;
Resolve disputes;
Process warranties;
Support recalls;
Protect Vendors and customers.

We will not use device identifiers for unrelated purposes except as permitted by applicable law.

11. INFORMATION AUTOMATICALLY COLLECTED

When you use our Platform, we may automatically collect information such as:

IP address;
Browser type;
Operating system;
Device type;
Device identifiers;
Language settings;
Referring website;
Pages viewed;
Search activity;
Click activity;
Approximate location derived from IP address;
Date and time of access;
Session information;
Error information;
Security information.

12. COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies, pixels, SDKs, local storage, and similar technologies.

These technologies may be used to:

Keep you signed in;
Remember preferences;
Maintain shopping carts;
Process transactions;
Analyze Platform usage;
Improve performance;
Prevent fraud;
Provide personalized experiences;
Measure advertising effectiveness.

You may be able to control cookies through your browser or device settings.

Disabling certain cookies may affect Platform functionality.

13. INFORMATION FROM THIRD PARTIES

We may receive information from third parties, including:

Payment processors;
Shipping companies;
Fraud-prevention providers;
Identity-verification providers;
Advertising providers;
Analytics providers;
Social-media platforms;
Vendors;
Business partners;
Public databases;
Other service providers.

For example, a payment provider may notify us that a payment was approved, declined, refunded, or disputed.

14. INFORMATION FROM VENDORS

Because we operate a multi-vendor marketplace, Vendors may provide us with information concerning customers and transactions.

Examples include:

Order information;
Shipping information;
Return information;
Warranty information;
Customer communications;
Product information.

Vendors may also process customer information independently when fulfilling orders.

Vendors are required to comply with applicable privacy obligations and Marketplace policies.

15. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

Operate the Marketplace

Create accounts;
Process orders;
Facilitate payments;
Process refunds;
Coordinate shipping;
Facilitate Vendor transactions;
Provide customer support.

Protect the Marketplace

Detect fraud;
Prevent abuse;
Investigate suspicious activity;
Prevent counterfeit products;
Protect accounts;
Investigate security incidents.

Improve Services

Analyze usage;
Improve website functionality;
Develop new features;
Troubleshoot technical problems;
Personalize user experiences.

Communicate With You

Send order confirmations;
Send shipping notifications;
Respond to support requests;
Notify users of important account information;
Send marketing communications where permitted.

Meet Legal Requirements

We may process information to:

Comply with applicable laws;
Respond to lawful requests;
Enforce agreements;
Protect legal rights;
Resolve disputes;
Prevent fraud.

16. LEGAL BASES FOR PROCESSING

Where applicable law requires a legal basis for processing personal information, we may rely on:

Performance of a contract;
Compliance with legal obligations;
Legitimate business interests;
Consent;
Protection of rights and safety;
Other lawful bases permitted by applicable law.

17. HOW WE SHARE INFORMATION

We may share personal information with:

Vendors;
Payment processors;
Shipping carriers;
Fulfillment providers;
Identity-verification providers;
Fraud-prevention providers;
Customer-service providers;
Cloud-hosting providers;
Analytics providers;
Advertising partners;
IT and security providers;
Professional advisors;
Government authorities where legally required.

We do not sell personal information in exchange for money in the traditional sense unless expressly stated otherwise in a legally required notice.

18. INFORMATION SHARED WITH VENDORS

When you purchase from a Vendor, the Vendor may receive information necessary to fulfill your order.

This may include:

Name;
Shipping address;
Email address;
Telephone number where necessary;
Order information;
Return information;
Other information reasonably necessary to complete the transaction.

Vendors may not use customer information for unrelated purposes or to circumvent Marketplace policies.

19. VENDOR ACCESS TO CUSTOMER INFORMATION

Vendor access to customer information should be limited to information reasonably necessary to:

Fulfill orders;
Ship products;
Process returns;
Provide warranty service;
Respond to customer inquiries;
Resolve transaction problems.

Vendors may not:

Sell customer information;
Rent customer information;
Use customer information for unrelated marketing;
Transfer customer information to unauthorized parties;
Add customers to unrelated mailing lists without an appropriate legal basis;
Attempt to move customers off the Marketplace to avoid Marketplace fees.

20. PAYMENT PROCESSORS

We use third-party payment providers to process transactions.

Payment providers may collect and process information necessary to:

Authorize payments;
Process transactions;
Prevent fraud;
Process refunds;
Handle chargebacks;
Meet legal obligations.

Payment providers operate under their own privacy policies.

21. SHIPPING PROVIDERS

We may share information with shipping and logistics providers to facilitate delivery.

Information may include:

Recipient name;
Address;
Phone number;
Email;
Order number;
Package information.

22. FRAUD PREVENTION

We may use information to detect and prevent:

Payment fraud;
Account fraud;
Return fraud;
Identity theft;
Fake accounts;
Counterfeit products;
Product substitution;
Chargeback abuse;
Marketplace manipulation.

Fraud-prevention providers may receive information necessary to perform these functions.

23. BUSINESS TRANSFERS

If [COMPANY NAME] is involved in:

A merger;
Acquisition;
Financing;
Reorganization;
Bankruptcy;
Sale of assets;
Sale of the company;

personal information may be transferred as part of the applicable transaction, subject to applicable law.

24. LEGAL DISCLOSURES

We may disclose information when reasonably necessary to:

Comply with law;
Respond to subpoenas or court orders;
Respond to government requests;
Enforce our agreements;
Protect our rights;
Protect customers;
Protect Vendors;
Investigate fraud;
Investigate security incidents;
Prevent harm.

25. AGGREGATED AND DE-IDENTIFIED INFORMATION

We may create aggregated, anonymized, or de-identified information from personal information.

Where permitted by law, we may use such information for:

Analytics;
Research;
Business operations;
Product development;
Reporting;
Marketplace analysis.

We will not attempt to re-identify de-identified information except as permitted by applicable law.

26. MARKETING COMMUNICATIONS

We may send promotional communications where permitted by law.

Marketing communications may include:

Product recommendations;
Promotions;
Marketplace announcements;
Vendor offers;
New product announcements;
Newsletters.

You may unsubscribe from marketing emails by using the unsubscribe link contained in the communication.

Transactional and security-related communications may continue even after you opt out of marketing.

27. TEXT MESSAGES

If you separately opt in to receive text messages, we may send:

Order updates;
Delivery notifications;
Customer-service messages;
Security alerts;
Promotional messages, where properly authorized.

Message and data rates may apply.

You may opt out of marketing text messages by following the instructions provided in the applicable message.

28. PERSONALIZED ADVERTISING

We may use information about Platform activity to provide or measure personalized advertising.

Depending on applicable law, you may have the right to opt out of certain forms of targeted advertising.

Where required, we will provide applicable opt-out mechanisms.

29. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain privacy rights.

These may include the right to:

Know what personal information we collect;
Request access to personal information;
Request correction of inaccurate information;
Request deletion of personal information;
Request information about disclosures;
Opt out of certain targeted advertising;
Opt out of certain sales or sharing of personal information;
Limit certain uses of sensitive personal information where applicable;
Appeal certain privacy decisions.

These rights vary by jurisdiction.

30. HOW TO SUBMIT A PRIVACY REQUEST

To submit a privacy request, contact:

Email: [PRIVACY@YOURMARKETPLACE.COM]

Privacy Portal: [PRIVACY REQUEST URL]

We may request information necessary to verify your identity before completing a request.

31. IDENTITY VERIFICATION FOR PRIVACY REQUESTS

To protect personal information, we may need to verify that a request was made by the person to whom the information relates.

Verification methods may include:

Email verification;
Account authentication;
Confirmation of transaction information;
Other reasonable verification procedures.

We will not request more information than reasonably necessary to verify the request.

32. AUTHORIZED AGENTS

Where required by applicable law, you may authorize another person to submit a privacy request on your behalf.

We may require:

Proof of authorization;
Verification of the consumer;
Verification of the authorized agent.

33. CHILDREN’S PRIVACY

The Platform is not intended for children who are not legally permitted to use the Platform without parental involvement.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information improperly, contact us at:

support@logicwise.com

We will investigate and take appropriate action.

34. DATA RETENTION

We retain personal information only for as long as reasonably necessary for purposes including:

Providing services;
Maintaining accounts;
Processing transactions;
Meeting legal obligations;
Resolving disputes;
Preventing fraud;
Enforcing agreements;
Maintaining business records.

Retention periods vary depending on the type of information and applicable legal requirements.

35. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Security measures may include:

Encryption;
Access controls;
Authentication;
Monitoring;
Security testing;
Logging;
Vendor security requirements;
Employee access controls.

No security system can guarantee absolute security.

You are responsible for protecting your account credentials and notifying us of suspected unauthorized access.

36. DATA BREACHES

If we determine that a security incident has affected personal information, we will respond in accordance with applicable law.

Where legally required, we may notify affected individuals and/or applicable authorities.

37. INTERNATIONAL DATA TRANSFERS

If you access the Platform from outside the United States, your information may be transferred to and processed in the United States or other countries where we or our service providers operate.

Those countries may have privacy laws different from those in your jurisdiction.

Where required, we will implement appropriate safeguards for international data transfers.

38. STATE-SPECIFIC PRIVACY RIGHTS

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

These may include rights concerning:

Access;
Correction;
Deletion;
Portability;
Opt-out of certain processing;
Targeted advertising;
Profiling;
Sale or sharing of personal information.

The specific rights available depend on the applicable law and whether the individual and business meet the law’s requirements.

39. CALIFORNIA PRIVACY RIGHTS

If applicable California privacy law applies to you, you may have additional rights concerning personal information.

Depending on applicable law, these may include rights to:

Know/access personal information;
Delete personal information;
Correct inaccurate information;
Obtain information concerning disclosures;
Opt out of certain sale or sharing;
Opt out of certain targeted advertising;
Limit certain uses of sensitive personal information;
Not receive discriminatory treatment for exercising privacy rights.

Requests may be submitted through:

logicwise.com

support@logicwise.com

We will process qualifying requests in accordance with applicable California law.

40. SENSITIVE PERSONAL INFORMATION

Certain information may receive special protection under applicable law.

Depending on the circumstances, sensitive information may include:

Government identification;
Financial information;
Precise location;
Account credentials;
Certain identity information.

We collect sensitive information only where reasonably necessary for legitimate business purposes, legal compliance, security, transactions, or other permitted purposes.

41. PRECISE LOCATION

We generally do not need precise location information to operate the Marketplace.

If a feature requires precise location information, we will request permission where required and explain the purpose of collection.

Examples may include:

Delivery features;
Local Marketplace features;
Location-based services.

You may control location permissions through your device settings.

42. SOCIAL MEDIA

The Platform may include social-media features or links.

If you interact with third-party social-media services, those services may collect information according to their own privacy policies.

We do not control the privacy practices of third-party social-media platforms.

43. ANALYTICS

We may use analytics providers to understand how users interact with the Platform.

Analytics may help us understand:

Which pages are visited;
How customers navigate the Platform;
Which features are used;
Technical problems;
Marketplace performance;
Marketing effectiveness.

44. THIRD-PARTY LINKS

The Platform may contain links to third-party websites.

We are not responsible for the privacy practices of third-party websites.

We encourage you to review the privacy policies of third-party services before providing personal information.

45. VENDOR PRIVACY RESPONSIBILITIES

Vendors using the Marketplace may receive limited customer information.

Vendors agree to:

Use customer information only for permitted Marketplace purposes;
Protect customer information;
Follow applicable privacy laws;
Maintain reasonable security safeguards;
Delete or return customer information when no longer required;
Notify the Marketplace of applicable security incidents;
Cooperate with privacy requests where required.

Additional Vendor privacy obligations may be included in the Vendor Agreement.

46. VENDOR MARKETING

Vendors may not use Marketplace customer information for independent marketing unless:

The Marketplace expressly permits it; and
The Vendor has an appropriate lawful basis and complies with applicable privacy and marketing laws.

A Vendor’s access to a customer’s shipping information does not automatically authorize the Vendor to send unrelated marketing communications.

47. DO-NOT-TRACK

Some browsers provide “Do Not Track” signals.

Because there is not necessarily a uniform industry standard for responding to these signals, our Platform may not respond to every browser-based Do Not Track signal.

Where applicable law requires a particular response, we will comply with applicable requirements.

48. PRIVACY REQUEST APPEALS

Where applicable law provides an appeal process, you may appeal a privacy-request decision by contacting:

support@logicwise.com

Subject: Privacy Request Appeal

We will review qualifying appeals in accordance with applicable law.

49. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

When we make material changes, we may notify users through:

Website notices;
Email;
Account notifications;
Other legally appropriate methods.

The “Last Updated” date at the top of this Privacy Policy indicates when the Policy was most recently revised.

50. CONTACT US

For privacy questions, requests, or concerns, contact:

LogicWise Marketplace

Privacy Department

San Diego, CA USA

Email: support@logicwise.com

Privacy Request Portal: logicwise.com

51. EFFECTIVE DATE

This Privacy Policy is effective as of:

Oct. 11, 2026